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East Africa Frontline News

NextFrontier Africa is a media platform spotlighting Africa’s emerging opportunities in technology, tourism, aviation, agriculture, health, logistics, real estate, trade, education, and e-commerce.

July 08.2025

2 Minutes Read

Emirates SkyCargo and Kuehne+Nagel Partnership Aims for Superior Service Quality

Business professionals pose in front of an Air Cargo Service Quality Agreement backdrop.

Elevating Air Cargo Standards: Emirates SkyCargo Partners With Kuehne+Nagel

In a move aimed at raising service standards in air cargo, Emirates SkyCargo and Kuehne+Nagel have joined forces through a comprehensive service quality agreement. With a commitment to enhancing performance across supply chains, this partnership is a significant enhancement for logistics operations between key trade routes, especially within Africa.

Shared Goals for Improved Quality in Logistics

The collaboration is rooted in a mutual dedication to quality and transparency, as emphasized by both parties. "Our partnership with Emirates SkyCargo is built on a shared commitment to quality, transparency and customer focus," stated Thomas Reichmann, Global Air Logistics Carrier & Procurement Manager at Kuehne+Nagel. This partnership is set to track key milestones on delivery notifications, representing the ongoing evolution and responsiveness needed in today's shipping environment.

Data-Driven Performance Monitoring through Cargo iQ

Joining the ranks of the prestigious Cargo iQ initiative since 2018, Emirates SkyCargo has maintained a robust data-driven approach to performance management. With impressive results, such as achieving a 96% average score from January to April 2025, the airline showcases its commitment to maintaining top-tier service levels. By monitoring over 90% of shipments, Emirates continuously adapts its services, ensuring that they align with the industry's best practices.

The Impact on Trade Routes

This agreement not only aligns with Emirates SkyCargo’s established ethos of customer-centricity but also addresses the practical challenges faced by logistics managers in dynamic market conditions. The operational improvements are anticipated to enhance the efficiency of operations at major African airports, making them vital nodes in the global supply chain. With airlines and logistics firms working together, these efforts are bound to reflect on trade routes that are pivotal for connecting Asia, Europe, and Africa.

Conclusion: A Forward-Thinking Approach to Air Cargo Logistics

The collaboration between Emirates SkyCargo and Kuehne+Nagel underlines the ongoing effort to enhance the quality of air freight services. As the logistics landscape continues to evolve, partnerships like these are essential for ensuring high performance in supply chains worldwide. By focusing on continuous improvement and measurable excellence, both companies leverage their strengths for customer satisfaction and economic growth.

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Emirates SkyCargo and Kuehne+Nagel Partnership Aims for Superior Service Quality

Elevating Air Cargo Standards: Emirates SkyCargo Partners With Kuehne+Nagel

Shared Goals for Improved Quality in Logistics

Data-Driven Performance Monitoring through Cargo iQ

The Impact on Trade Routes

Conclusion: A Forward-Thinking Approach to Air Cargo Logistics

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